Fans who received free tickets because of a website glitch have been told by FIFA to pay up within seven days or lose their seats.
Friday 5 June 2026
FIFA has confirmed a website glitch has left dozens of fans getting free tickets for the World Cup 2026.
Football’s world governing body told Sky News’ sports correspondent Rob Harris that around 60 supporters had secured seats at “0 USD” following a checkout error.
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“FIFA can confirm that approximately 60 FIFA World Cup 2026 fans received a communication on Wednesday, 3 June regarding tickets that had been allocated at no charge (0 USD) due to a prior payment issue during the checkout process,” it said in a statement.
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But FIFA added that, while it “regrets the error and any inconvenience caused”, it is now demanding fans pay up.
“The tickets requested by these fans remain reserved, and the affected fans have been invited to complete payment of the correct amount,” it said.
Supporters reportedly have seven days to complete payment or lose their seats, according to an email apparently from FIFA, posted online by Ticket Talk Network.
